Mission
To do high-quality work in the production and delivery of safe food for pets.
Vision
To be a reference company in terms of product and service quality, employee wellbeing and the relationship with stakeholders.
Values
Appreciation and Engagement — People are the ones who make the difference and who make everything possible. We value our employees and we believe that, when committed, they perform their activities in the best way possible. Thus, we help them become the protagonists of their lives.
Ethics — We act in an honest, transparent and responsible way and we believe that ethical behaviors govern our attitudes in the society in which we live.
Relationships — It is only good for us if it is good for everyone.We are people serving people, and we always seek excellence.
Sustainability — We seek to be transforming agents in our community and influence other entities, companies and people to do the same. We promote sustainable practices and join forces with those who want a better world for future generations.
Continuity — We seek the continuity of our business. We place collective objectives above individual desires and we achieve positive results by saving resources, searching for new business opportunities and innovations in our daily lives.
Integrated Management Policy
Special Dog develops, produces and sells pet food, it also operates in the national and international market through a strategic and sustainable management that adds value to the business based on the risk mindset. It aims to ensure food safety, meet legal requirements and other requirements applicable to the integrated management system. It also seeks to ensure customer satisfaction, value employees and the community in which it operates, encourage participation and interactive communication, promote environmental protection and environmental impact reduction, in addition to continuously improve processes, prevent injuries and occupational diseases, as well as establishing the adequate working conditions in relation to the risks existing in each activity.
1. Developing, producing and marketing food
2. Ensuring Food Safety
3. Complying with legal requirements
4. Satisfying customers
5. Valuing the Employees and the Community
6. Protecting the Environment and reducing environmental impact
7. Seeking continuous improvement of processes
8. Encouraging participation and interactive communication
9. Preventing occupational injuries and diseases
10. Controlling activity risks